Helpcloud Help Desk
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Helpcloud Help Desk
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Name:
Email:
Confirm Email:
Priority:
Low
Medium
High
Domain Name:
Contact phone number:
Contact Email - if your email service is not working please supply another email address we can contact you on:
Is the problem for outgoing mail:
YES
NO
Is the problem for incoming mail:
YES
NO
If yes to either of the above, do you use:
POP3
IMAP
Have you checked your Internet service is working and your email port settings are correct:
Yes
No
List the email addresses you are expereincing problems with:
Your IP address - to find out this number please google whats your IP address:
Subject:
Message:
Suggested knowledgebase articles:
Attachments:
Add file
File upload limits
SPAM Prevention
Type the number you see in the picture below.
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