Submit a ticket
Helpcloud Support > Helpcloud Support > Submit a ticket > Email

EMERGENCY NOTICE

Our server has required emergency maintenance. This requires our server to be taken off line tonight to complete this maintenance. We apologise for the inconvenience and are doing our utmost to make sure this is remedied as soon as possible.

 

Use this form to submit a support request. Required fields are marked with *

Name: *
  If your email service is not working, please supply another email address we can contact you on
Email: *
Confirm Email: *

Priority: *

Domain Name: *
Contact phone number: *
Contact Email (if your email service is not working please supply another email address we can contact you on):
Is the problem for outgoing mail?
Is the problem for incoming mail?
If yes to either of the above, do you use:
Have you checked your Internet service is working and your email port settings are correct: *
List the email address(es) you are expereincing problems with:
Your IP address (please google 'whats your IP address'):

Subject: *
Message: *

Attachments:



File upload limits

SPAM Prevention: * Type the number you see in the picture below.
 
Security image Reload image
 

Before submitting please make sure of the following
  • All necessary information has been filled out.
  • All information is correct and error-free.
We have:
  • 35.173.234.169 recorded as your IP Address
  • recorded the time of your submission